Help and Settings

Setting the Playback Speed (Streaming Limit)

To ensure smooth streaming for everyone and prevent buffering, please set your streaming quality limit to 5 Mbps on each device.

How to set the streaming limit:

1. Start playing any movie or show on your device.

2. Tap or click on the screen to bring up the playback controls.

3. Look for the Settings (⚙) icon or the “Playback Settings” option.

4. Find the setting for “Video Quality” or “Streaming Bitrate”.

5. Select “6 Mbps” from the list of options.

6. The app will remember this setting for all future streams on this device.

Why this is important: This setting ensures that one person’s stream doesn’t use all the available bandwidth, which could cause buffering for others. It keeps Hinterflix fast and reliable for the whole family.

Other recommended settings

Click your user profile icon in the top-right corner.

1. Subtitles

   1. Change Preferred subtitle language to English

   2. Scroll to the bottom and click Save

   3. Click the back arrow in the top-left

2. Playback

   1. Under Video Quality > Home network quality change to 6 Mbps

   2. If you plan on casting, do the same under Google Cast streaming quality

Changing your password

You can change your password at any time.

1. Click on your user icon in the top-right corner.

2. Select “Profile” from the dropdown menu.

3. On your Profile page, you’ll see the “Change Password” form right there.

4. Enter your current password, then your new password twice to confirm.

5. Click the “Save” button.

Forgot your password? Please contact the admin.

Searching for movies/shows

Finding specific content is easy with the search function:

1. Look for the magnifying glass icon (🔍) at the top of the screen on the web interface, or in the navigation bar on mobile apps.

2. Click or tap on it and type the title of the movie, show, or actor you’re looking for.

3. Results will appear as you type. Select the item you want from the list to go to its details page.

Tip: You can also browse by genre, year, or recently added content from the main library screens.

Adding a movie to a playlist

Playlists let you create custom lineups of your favorite movies or episodes.

1. Navigate to the movie or show you want to add.

2. Click the "…" (More menu) button on the item’s poster.

3. From the dropdown menu, select “Add to playlist”.

4. A window will pop up. You can either select an existing playlist or click “New” to create a new one and give it a name.

5. Click “OK” to confirm.

Changing the language / subtitles

You can adjust audio and subtitle tracks during playback or from the details screen.

Before or During Playback:

1. On the details screen for a movie/show, or during playback, look for the “Audio Tracks” and “Subtitles” menus. They are often represented by icons (e.g., a speech bubble for audio, a text box for subtitles).

2. Click the menu to see the available tracks.

3. Select your preferred audio language or subtitle track. Selecting “Off” will disable subtitles.

During Playback (The Easiest Way):

1. While a video is playing, click or tap on the screen to bring up the player controls.

2. Look for the Speech Bubble (💬) icon for subtitles and the Speaker (🔊) icon for audio.

3. Click them to cycle through the available options.